To use QES, you need a qualified digital certificate or another appropriate secure signing method. This page brings together instructions for the signing methods available to signers in BetrSign.
For users who want to sign with a Slovenian electronic ID card and use their mobile phone for authentication and signing.
The BetrSign mobile app reads the qualified digital certificates on the electronic ID card contactlessly via NFC and is used for secure authentication and electronic document signing.
For users who want to use the Slovenian government SI-TRUST / SI-PASS solution for qualified electronic signing.
To sign online via SI-PASS, you need:
For users who already use a local qualified digital certificate on a physical device such as a USB key or smart card.
Note: SIGEN-CA cannot be used for a valid QES because it is a software certificate, or so-called soft cert and as such supports an advanced electronic signature.
For users who want a qualified digital certificate in the cloud and the ability to sign without a USB key, smart card or card reader.
Halcom One is a qualified digital certificate in the cloud. Halcom describes it as a solution for secure, simple and legally recognized digital signing of different types of documents. Signing is confirmed through the mobile app.
The service provider (Halcom) may charge fees for issuance, activation or renewal, so check the current terms and pricing on the provider’s official website.
Note: Additional commercial terms may apply when using Halcom One within private electronic services. For current information, contact the BetrSign sales team .
For users in the Croatian market who want a qualified digital certificate in the cloud and the ability to sign without a USB key, smart card or card reader.
Make sure you have a Fina certificate intended for creating a remote qualified electronic signature. Personal or business "soft certificates" and some other Fina certificate types support an advanced electronic signature, but not QES.
Fina may charge fees for issuing and renewing the certificate. Before you start, check the current terms and pricing on Fina’s official website.
Note: The Fina cloud digital certificate in BetrSign is intended for the Croatian market. Additional commercial terms may apply when using it within private electronic services. For current information, contact the BetrSign sales team .
For users in the Serbian market who want to use a qualified digital certificate in the cloud and sign without a USB key, smart card, card reader or additional software on their computer.
ConsentID is used to verify identity and approve a remote signature. QES itself is created using a qualified digital certificate in the cloud, which the user must obtain separately.
According to currently published information, issuing a qualified digital certificate in the cloud with ITE CA is free of charge and the certificate is valid for five years. The ConsentID app is also free to download and use.
Note: ConsentID in BetrSign is intended primarily for users in the Serbian market. Additional commercial terms may apply when using it within private electronic services. For current information, contact the BetrSign sales team .
Once the signer has the appropriate signing method, prepare the signing job in BetrSign:
If you send documents through an API integration, make sure to use the appropriate metadata or set the correct signing method directly in the integration.
Once the signing job is ready, send the documents for signature. The signer then completes the signature using the selected qualified signing method.
If you want to double-check that the signature was completed correctly, you can also validate the signed document using the European Commission’s official DSS tool.
This is a useful additional step when you want to confirm that the signature contains all the required elements of a qualified electronic signature.
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